Effective Date: August 18, 2026
BlackWood Solutions (“BlackWood,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our website, services, communications, and text messaging programs.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
Contact information, including your name, email address, mailing address, and telephone number.
Business and service information, including information you provide when requesting services, communicating with us, submitting forms, or conducting business with BlackWood Solutions.
Communications, including emails, text messages, telephone communications, support requests, and other correspondence with us.
Website and technical information, such as IP address, browser type, device information, and information about how you interact with our website.
Other information you voluntarily provide to us.
2. Text Messaging Information
If you provide your mobile number and opt in to receive text messages from BlackWood Solutions, we may use your mobile number and related information to send communications concerning your interactions with us, including service requests, scheduling, status updates, account or transaction information, documents, customer support, and other related communications.
Mobile information, text messaging originator opt-in data, and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may use service providers that process information on our behalf solely to provide communications, technology, hosting, customer support, or other services to BlackWood Solutions. Such providers may process information only as necessary to perform services for us and are not authorized to use your messaging information or consent for their own marketing or promotional purposes.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information below.
Message frequency varies. Message and data rates may apply.
3. How We Use Information
We may use information we collect to:
Provide, operate, and improve our services.
Respond to inquiries and service requests.
Communicate with customers, prospective customers, vendors, and other business contacts.
Provide scheduling, service, transaction, account, and status information.
Provide customer support.
Maintain the security and integrity of our systems and services.
Detect or prevent fraud, misuse, or other unlawful activity.
Comply with applicable legal and regulatory requirements.
Carry out other purposes disclosed to you when information is collected or with your consent.
4. How We Disclose Information
We may disclose personal information in limited circumstances, including:
Service providers. We may provide information to vendors and service providers that perform services on our behalf, such as hosting, communications, software, analytics, and customer support.
Legal and safety purposes. We may disclose information if required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, property, security, or safety of BlackWood Solutions or others.
Business transactions. Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction.
With your direction or consent. We may disclose information when you direct us to do so or otherwise consent.
Notwithstanding the above, mobile information and text messaging opt-in data and consent are not shared with third parties or affiliates for their own marketing or promotional purposes.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to operate the site, remember preferences, understand website usage, maintain security, and improve our services.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect how portions of the website function.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transactional records, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the nature of the information and the purposes for which it was collected.
8. Your Privacy Choices
Depending on where you live and applicable law, you may have rights relating to your personal information, such as requesting access to, correction of, or deletion of certain information.
You may contact us using the information below to submit a privacy-related request.
You may opt out of text messages at any time by replying STOP to a message from us.
9. Third-Party Websites
Our website or communications may contain links to websites or services operated by third parties. We are not responsible for the privacy practices of third-party websites or services, and their own privacy policies govern their handling of information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the effective date above.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
BlackWood Solutions
1901 Liberty Dr
Bloomington, IN 47403